Plugs Metric to Imperial conversion.
Custom made products are non-returnable as these are one of a kind, made-to-order products and as such all sales are final. We cannot accept ANY returns on anything made through the generator.
This includes incorrectly inputted information, such as: wrong size, wrong quantity etc. Please make sure to double check the placement of your image, size and quantity before placing your order.
However if your product arrives broken or damaged, please email an image that fully illustrates the problem to: firstname.lastname@example.org
It helps speed up the process if you can provide as much information about your order as possible. This should include your order number or email address used for purchase.
We’re always striving to provide the best customer service possible.
Custom orders made on our generator usually take 3-5 working days to complete.
Depending where you are in the world will alter the shipping time.
Once complete orders from the UK will usually arrive within 4-5 working days.
Once complete overseas orders may take up to 10-15 working days to arrive.
If you'd like to know our current wait time please send an email to email@example.com and we will be happy to help.